Automate the most Frequent Email Requests
If your company’s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.
Automate the most Frequent Email Requests
If your company’s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.
Identify and Get to the Bottom of Every Request
Identify every request’s meaning based on an analysis of the email’s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.
Identify and Get to the Bottom of Every Request
Identify every request’s meaning based on an analysis of the email’s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.
Machine learning for Improved Responses
Advanced Machine Learning and Natural Language Processing systems that gather information to continually learn from every interaction. With time, every response’s accuracy will get better and better as the email bot learns and improves consistently.
“Fast to deploy, easy to use and creates value for our customers.”
João Luís Marques, Head of Operations @ Tranquilidade
“Fast to deploy, easy to use and creates value for our customers.”
João Luís Marques, Head of Operations @ Tranquilidade
Integrates with your Business Platforms
We know you use other tools and that all needs to be in sync. Our email automation integrates with several platforms, CRMs and ERPs, like Salesforce, Microsoft Dynamics, Unable, amongst others.
The most Natural way to Reply
We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.
The most Natural way to Reply
We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.