Tired of Copy and Pasting Responses to usual Email Requests?

Automate your Customer Service in the email channel turning efficiency into ROI for several critical points in your Contact Center.

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Tired of Copy and Pasting Responses to usual Email Requests?

Automate your Customer Service in the email channel turning efficiency into ROI for several critical points in your Contact Center.

Get Started

Automate the most Frequent Email Requests

If your company’s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.

Get Started

Automate the most Frequent Email Requests

If your company’s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.

Get Started

Improve Efficiency, ROI and CSAT

Improve customer satisfaction with quicker response times and first contact resolution. Identify the request meaning, based on email and attachment content, and automate up to 80% of email interactions for better operational efficiency and ROI.

Get Started

Improve Efficiency, ROI and CSAT

Improve customer satisfaction with quicker response times and first contact resolution. Identify the request meaning, based on email and attachment content, and automate up to 80% of email interactions for better operational efficiency and ROI.

Get Started

Identify and Get to the Bottom of Every Request

Identify every request’s meaning based on an analysis of the email’s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.

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Identify and Get to the Bottom of Every Request

Identify every request’s meaning based on an analysis of the email’s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.

Get Started

Machine learning for Improved Responses

Advanced Machine Learning and Natural Language Processing systems that gather information to continually learn from every interaction. With time, every response’s accuracy will get better and better as the email bot learns and improves consistently.

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Machine learning for Improved Responses

Advanced Machine Learning and Natural Language Processing systems that gather information to continually learn from every interaction. With time, every response’s accuracy will get better and better as the email bot learns and improves consistently.

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“Fast to deploy, easy to use and creates value for our customers.”

João Luís Marques, Head of Operations @ Tranquilidade

“Fast to deploy, easy to use and creates value for our customers.”

João Luís Marques, Head of Operations @ Tranquilidade

Integrates with your Business Platforms

We know you use other tools and that all needs to be in sync. Our email automation integrates with several platforms, CRMs and ERPs, like Salesforce, Microsoft Dynamics, Unable, amongst others.

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Integrates with your Business Platforms

We know you use other tools and that all needs to be in sync. Our email automation integrates with several platforms, CRMs and ERPs, like Salesforce, Microsoft Dynamics, Unable, amongst others.

Get Started

The most Natural way to Reply

We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.

The most Natural way to Reply

We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.