{"id":1007,"date":"2022-10-10T20:15:42","date_gmt":"2022-10-10T20:15:42","guid":{"rendered":"https:\/\/gocontact.ai\/chatbots\/"},"modified":"2022-10-25T10:52:11","modified_gmt":"2022-10-25T10:52:11","slug":"chatbots","status":"publish","type":"page","link":"https:\/\/www.gocontact.ai\/en\/chatbots\/","title":{"rendered":"ChatBots"},"content":{"rendered":"\t\t
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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chatbot to Automate your Contact Center repeated Interactions\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAutomate your Customer Service in the chat channel turning efficiency into ROI for several critical points in your Contact Center.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automate Repetitive Customer Interactions\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIf the interactions with your company\u2019s Customer Service are repetitive and time consuming for your operation, they can be automated to guarantee both customer satisfaction and cost efficiency. Use a chatbot to automate up to 70% of responses to common requests and the most repetitive tasks so human assistants can focus on complex questions and delighting customers.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Chatbots\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Automate Repetitive Customer Interactions\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIf the interactions with your company\u2019s Customer Service are repetitive and time consuming for your operation, they can be automated to guarantee both customer satisfaction and cost efficiency. Use a chatbot to automate up to 70% of responses to common requests and the most repetitive tasks so human assistants can focus on complex questions and delighting customers.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Improve Efficiency and CSAT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIt was estimated that by 2022, the number of interactions with customers in real-time will increase by 28.5%, and it has been more. With this growth, it has been shown that Chatbots can help your company because they are always available and significantly improve response times, first contact resolution and CSAT.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Chatbots\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Improve Efficiency and CSAT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIt was estimated that by 2022, the number of interactions with customers in real-time will increase by 28.5%, and it has been more. With this growth, it has been shown that Chatbots can help your company because they are always available and significantly improve response times, first contact resolution and CSAT.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Chatbots\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Build your Chatbots with full Autonomy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With our partner Visor.ai<\/a><\/strong>, with the Chatbot builder, even users with little technical knowledge can build and configure chatbots with complete autonomy and without the need for programming. It can automate the most frequent requests from customers or even employees, surveys and others, while identifying the interactions that need human intervention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Build your Chatbots with full Autonomy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With our partner Visor.ai<\/a><\/strong>, with the Chatbot builder, even users with little technical knowledge can build and configure chatbots with complete autonomy and without the need for programming. It can automate the most frequent requests from customers or even employees, surveys and others, while identifying the interactions that need human intervention.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Machine learning for Improved Responses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAdvanced Machine Learning and Natural Language Processing systems that gather information to continually learn from every interaction. With time, every response\u2019s accuracy will get better and better as the chatbot learns and improves consistently.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"ChatBots\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Machine learning for Improved Responses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAdvanced Machine Learning and Natural Language Processing systems that gather information to continually learn from every interaction. With time, every response\u2019s accuracy will get better and better as the chatbot learns and improves consistently.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"ChatBots\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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what our<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Customers Say<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\"When our customer or someone contacts us we want that moment to be a good experience, regardless of the channel they use. We want to be close to our customers in a facilitating role in whatever situation they need.\"\n\t\t\t\t\t<\/div>\n\t\t\t\t\tAna Pinto<\/span>Head of Customer Service @ Tranquilidade<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"Ana\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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One Interface, Multiple Channels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMeet your customers in their platform of choice, whether is chatting on your website or messaging via Facebook Messenger or WhatsApp. You can integrate these channels and manage all interactions in one single platform.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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ChatBots<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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One Interface, Multiple Channels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tMeet your customers in their platform of choice, whether is chatting on your website or messaging via Facebook Messenger or WhatsApp. You can integrate these channels and manage all interactions in one single platform.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Integrates with your Business Platforms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe know you use other tools and that all needs to be in sync. O Our chat automation integrates with several platforms, CRMs and ERPs, like<\/strong><\/span> Salesforce, Microsoft Dynamics, Unable, amongst others.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Integrates with your Business Platforms\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe know you use other tools and that all needs to be in sync. O Our chat automation integrates with several platforms, CRMs and ERPs, like<\/strong><\/span> Salesforce, Microsoft Dynamics, Unable, amongst others.<\/span>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our Customers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AUTOMATED<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\ttheir voice, chat and email channels with our bots.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\"Tinsa<\/figure><\/div>
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Listen how Natural it Sounds\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tRequest demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"GoAi\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Want to know more about GoContact? <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tVisit us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

ChatBots Chatbot to Automate your Contact Center repeated Interactions Automate your Customer Service in the chat channel turning efficiency into ROI for several critical points in your Contact Center. Learn More ChatBots Automate Repetitive Customer Interactions If the interactions with your company\u2019s Customer Service are repetitive and time consuming for your operation, they can be […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-1007","page","type-page","status-publish","hentry"],"yoast_head":"\nChatbot Customer Service: Automation for chats | GoContact<\/title>\n<meta name=\"description\" content=\"With chatbots you can provide faster contact center support. Let your customers use self-service live chat soagents are freed up to handle more complex interactions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gocontact.ai\/en\/chatbots\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ChatBots\" \/>\n<meta property=\"og:description\" content=\"With chatbots you can provide faster contact center support. 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