{"id":1021,"date":"2022-10-10T20:15:01","date_gmt":"2022-10-10T20:15:01","guid":{"rendered":"https:\/\/gocontact.ai\/automatize-o-email-no-seu-contact-center\/"},"modified":"2022-10-25T10:52:57","modified_gmt":"2022-10-25T10:52:57","slug":"automate-your-customer-service","status":"publish","type":"page","link":"https:\/\/www.gocontact.ai\/en\/automate-your-customer-service\/","title":{"rendered":"Automate your Customer Service"},"content":{"rendered":"\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tired of Copy and Pasting Responses to usual Email Requests?\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tAutomate your Customer Service in the email channel turning efficiency into ROI for several critical points in your Contact Center.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automate the most Frequent Email Requests<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIf your company\u2019s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automate the most Frequent Email Requests\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIf your company\u2019s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Improve Efficiency, ROI and CSAT\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tImprove customer satisfaction with quicker response times and first contact resolution. Identify the request meaning, based on email and attachment content, and automate up to 80% of email interactions for better operational efficiency and ROI.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Improve Efficiency, ROI and CSAT<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tImprove customer satisfaction with quicker response times and first contact resolution. Identify the request meaning, based on email and attachment content, and automate up to 80% of email interactions for better operational efficiency and ROI.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Identify and Get to the Bottom of Every Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Identify every request\u2019s meaning based on an analysis of the email\u2019s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing<\/strong>, Machine Learning<\/strong> and Optical Character Recognition<\/strong> to interpret the email content, documentation and guarantee the right reply to every interaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Identify and Get to the Bottom of Every Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIdentify every request\u2019s meaning based on an analysis of the email\u2019s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automa\u00e7\u00e3o Email<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Machine learning para Melhoria Cont\u00ednua\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSistemas de Machine Learning e processamento de linguagem natural que recolhem informa\u00e7\u00e3o para uma aprendizagem cont\u00ednua. Com o passar do tempo a efic\u00e1cia de resposta melhora, enquanto o Email Bot aprende com cada intera\u00e7\u00e3o.\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tCome\u00e7ar Agora<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Automa\u00e7\u00e3o Email<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Machine learning para Melhoria Cont\u00ednua<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tSistemas de Machine Learning e processamento de linguagem natural que recolhem informa\u00e7\u00e3o para uma aprendizagem cont\u00ednua. Com o passar do tempo a efic\u00e1cia de resposta melhora, enquanto o chatbot aprende com cada intera\u00e7\u00e3o.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tCome\u00e7ar agora<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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what our\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Customers Say\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\u201cQuando o nosso cliente ou algu\u00e9m nos contacta pretendemos que esse momento seja uma boa experi\u00eancia, independentemente do canal que utiliza. Queremos estar perto dos nossos clientes num papel facilitador em qualquer situa\u00e7\u00e3o que ele necessite.\u201d\t\t\t\t\t<\/div>\n\t\t\t\t\tAna Pinto<\/span>Head of Customer Service @ Tranquilidade<\/span><\/cite>\t\t\t\t<\/div>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\t\"Ana\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Integrates with your Business Platforms\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We know you use other tools and that all needs to be in sync.Our email automation integrates with several platforms, CRMs and ERPs, like<\/strong><\/span> Salesforce, Microsoft Dynamics, Unable, amongst others.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Email Automation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Integrates with your Business Platforms\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We know you use other tools and that all needs to be in sync.Our email automation integrates with several platforms, CRMs and ERPs, like<\/strong><\/span> Salesforce, Microsoft Dynamics, Unable, amongst others.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tGet Started<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Our Customers\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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AUTOMATED<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\ttheir voice, chat and email channels with our bots.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The most Natural way to Reply\n<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tRequest demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"GoAi\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Want to know more about GoContact? <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tVisit us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Email Automation Tired of Copy and Pasting Responses to usual Email Requests? Automate your Customer Service in the email channel turning efficiency into ROI for several critical points in your Contact Center. Learn More Email Automation Automate the most Frequent Email Requests If your company\u2019s Customer Service receives a lot of Emails with the same […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-1021","page","type-page","status-publish","hentry"],"yoast_head":"\nAutomate your email with Ticket Bot | GoContact<\/title>\n<meta name=\"description\" content=\"Email bots are the solution to have an automated Customer Service inbound mailbox. 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