Turn Efficiency into ROI
When automation meets the contact center
Our Customers
AUTOMATED
their voice, chat and email channels with our bots.
VoiceBots
Technology to Automate your Customer Service
GoContact.ai is a low-code platform for Customer Service automation. We are Google Cloud partners for innovation and digital transformation, namely for Natural Language IVR, Machine learning, Speech Recognition and Text to Speech. Automate service in your voice channel and expand your capabilities to chat and email automation, increasing efficiency and effectiveness of several critical points in the Contact Center.
VoiceBots
Technology to Automate your Customer Service
GoContact.ai is a low-code platform for Customer Service automation. We are Google Cloud partners for innovation and digital transformation, namely for Natural Language IVR, Machine learning, Speech Recognition and Text to Speech. Automate service in your voice channel and expand your capabilities to chat and email automation, increasing efficiency and effectiveness of several critical points in the Contact Center.
ChatBots
Automate Interactions with Chatbots
If the interactions with your company’s Customer Service are repetitive and time consuming for your operation, they can be automated to guarantee both customer satisfaction and cost efficiency. Use a chatbot to automate up to 70% of responses to common requests and the most repetitive tasks so human assistants can focus on complex questions and delighting customers.
ChatBots
Automate Interactions with Chatbots
If the interactions with your company’s Customer Service are repetitive and time consuming for your operation, they can be automated to guarantee both customer satisfaction and cost efficiency. Use a chatbot to automate up to 70% of responses to common requests and the most repetitive tasks so human assistants can focus on complex questions and delighting customers.
Email Automation
Automate Customer Service of e-mail channel
Automate your Customer Service in the Email channel, transforming efficiency into ROI in several critical points of your Contact Center.
Email Automation
Automate Customer Service of e-mail channel
Automate your Customer Service in the Email channel, transforming efficiency into ROI in several critical points of your Contact Center.
VoiceBots
Use Cases
what our
customers say
“The voice recognition system was able to automatically process more than 80% of our calls, resulting in the reduction of our call response times in more than 15%.”
María José BaenaCoordenadora de Customer Service @ Tinsa Espanha 
Integrates with your Contact Center Technology
With GoContact.ai you don’t need change your current Contact Center technology. Our AI solution was developed to work independently and integrate with the main Customer Service platforms: Avaya, Collab, Five9, Genesys, inConcert, Talkdesk, among others..
Listen how Natural it Sounds
We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our voice automation solution.
