Email Automation
Tired of Copy and Pasting Responses to usual Email Requests?
Automate your Customer Service in the email channel turning efficiency into ROI for several critical points in your Contact Center.
Email Automation
Automate the most Frequent Email Requests
If your company’s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.
Email Automation
Automate the most Frequent Email Requests
If your company’s Customer Service receives a lot of Emails with the same questions or requests, leaving your agents answering the simple and forwarding the complex to other departments, you can use automation to guarantee both customer satisfaction and cost efficiency. Use an Email Bot to sort and automate up to 80% of responses so human assistants can focus on complex questions and delighting customers.
Email Automation
Improve Efficiency, ROI and CSAT
Improve customer satisfaction with quicker response times and first contact resolution. Identify the request meaning, based on email and attachment content, and automate up to 80% of email interactions for better operational efficiency and ROI.
Email Automation
Improve Efficiency, ROI and CSAT
Improve customer satisfaction with quicker response times and first contact resolution. Identify the request meaning, based on email and attachment content, and automate up to 80% of email interactions for better operational efficiency and ROI.
Email Automation
Identify and Get to the Bottom of Every Request
Identify every request’s meaning based on an analysis of the email’s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.
Email Automation
Identify and Get to the Bottom of Every Request
Identify every request’s meaning based on an analysis of the email’s subject, body text and attachments. Our Email Bot uses technologies like Natural Language Processing, Machine Learning and Optical Character Recognition to interpret the email content, documentation and guarantee the right reply to every interaction.
Automação Email
Machine learning para Melhoria Contínua
Sistemas de Machine Learning e processamento de linguagem natural que recolhem informação para uma aprendizagem contínua. Com o passar do tempo a eficácia de resposta melhora, enquanto o Email Bot aprende com cada interação.
Automação Email
Machine learning para Melhoria Contínua
Sistemas de Machine Learning e processamento de linguagem natural que recolhem informação para uma aprendizagem contínua. Com o passar do tempo a eficácia de resposta melhora, enquanto o chatbot aprende com cada interação.
what our
Customers Say
“Quando o nosso cliente ou alguém nos contacta pretendemos que esse momento seja uma boa experiência, independentemente do canal que utiliza. Queremos estar perto dos nossos clientes num papel facilitador em qualquer situação que ele necessite.”
Ana PintoHead of Customer Service @ Tranquilidade 
Email Automation
Integrates with your Business Platforms
We know you use other tools and that all needs to be in sync.Our email automation integrates with several platforms, CRMs and ERPs, like Salesforce, Microsoft Dynamics, Unable, amongst others.
Email Automation
Integrates with your Business Platforms
We know you use other tools and that all needs to be in sync.Our email automation integrates with several platforms, CRMs and ERPs, like Salesforce, Microsoft Dynamics, Unable, amongst others.
Our Customers
AUTOMATED
their voice, chat and email channels with our bots.
The most Natural way to Reply
We believe that our success is created by being side by side with our customers and with daily follow-up. Schedule your online and customized demo of our email automation solution.
